Privacy Policy

This Privacy Policy details how our store (referred to as the “Site” or “we”) gathers, employs, and shares your Personal Information whenever you browse or execute a purchase on the platform.

Contact

After inspecting this policy, if you require more information, have extra questions about our data guidelines, or wish to submit a complaint, please contact us via e-mail at luhxeshop@gmail.com.

Collecting Personal Information

When you visit the platform, we gather specific details regarding your browsing device, your activities on the Site, and data required to process your checkout. Extra details might also be collected if you reach out for customer support. Throughout this document, any information identifying an individual is classified as “Personal Information”.

Device Information

• Purpose of collection: to properly load the web page for you, and to collect metrics on store activity to optimize our system performance.
• Source of collection: Gathered automatically when accessing our platform through cookies, log data, tracking tags, web beacons, or pixels.
• Disclosure for a business purpose: shared directly with our system provider, Shopify.

Order Information

• Purpose of collection: to supply merchandise or services to complete our agreement, process transaction details, handle logistics, and send out invoices or order receipts.
• Source of collection: voluntarily provided by you.
• Disclosure for a business purpose: shared directly with our system provider, Shopify.

Sharing Personal Information

We transfer your Personal Information to trusted third-party service providers to help us run our business and honor our agreements with you, as outlined above. For instance, we utilize Shopify to host our online shop.

Lawful Basis

According to the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we handle your private records based on the following legal foundations: Your explicit agreement; The execution of the contract between you and the platform; Adherence to our legal requirements.

Your Rights

If you live in the EEA or California, you are entitled to access the Personal Information we store about you, transfer it to an alternative provider, or request that your records be amended, updated, or deleted. To invoke these choices, please email us at luhxeshop@gmail.com.

Cookies

A cookie consists of a small package of data saved to your hardware or device when browsing our web pages. We implement several categories of cookies, including operational, analytics, marketing, and social media cookies to maximize your user experience.